Mail us at support@belpatra.co.in or Call us at +91-79-82902-917 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
Mail us at support@belpatra.co.in or Call us at +91-79-82902-917 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
Please call us at +91-79-82902-917 and send email at support@belpatra.co.in to change delivery address. Please note that it is not possible to change address once product is shipped. On those occasions, please contact us and we will work with delivery guys to get you the product, however, it is not guaranteed that it will be delivered as per our standard delivery time window guidelines.
Mail us at support@belpatra.co.in or Call us at +91-79-82902-917, and your order will be placed as per your choice. Please mention preferable colors, sizes, finish and other details.
COD is currently not available however; we are working to get this include this in future updates to our service
Yes, you can place the orders on the phone. Call us on +91-79-82902-917. We are available from 9:30 am to 7:00 pm (Mon – Sat).
We really appreciate you writing product reviews so future buys can benefit, however please be mindful to be concise and write both pros and cons of the product and we would work on the suggestions. It is nice to have picture added as well in your reviews. We are small family business, and we appreciate you supporting us by purchasing our products.
- Sign in to Bel-Patra to place an order
- Or You can also place an order by calling us on +91-79-82902-917
- Email us at: support@belpatra.co.in. Please include the link of the product you would like to order and send us your Name, Email, Physical address and Phone number to reach
Below are the details of the Bank where you can make a Transfer.
- Once you do the same, you need to call and confirm. You can either make a Cash Deposit or a NEFT Transfer.
Account Name: Bel-Patra
Bank Name : Axis Bank
Account No: 921020005521340
IFSC Code : UTIB0001601
Branch: Sector 7, Dwarka New Delhi
MICR Code: 110211112
Please share your order number or your registered contact number at support@belpatra.co.in and request for your login ID & password. Your login credentials will be provided shortly.
- Click on ‘My account’ in the home page in the website and select ‘Forgot password’.
- Enter your registered email ID
- A link with instructions to reset your password will be sent to your registered email ID
We accept Online Payments by Debit Card, Credit Card, Net banking and Bank Transfer.
If you choose Bank Transfer as the Payment Options, Please call us on +91-79-82902-917 and confirm the same or send us an email on support@belpatra.co.in with the payment details.
- If you have made an Online Payment the refund is made to your Credit Card, Debit Card or Net banking account. For other forms of Payment like Bank Transfer we make the refund to your Bank Account.
- Your details which we require for refund process are Account Holder’s Name, Bank Name, Branch Name, Account Number, IFSC Code.
- Refund of your amount would take 7-10 business days from the date of refund initiation and as per the transaction type.
- As stated in Policies, you can cancel your order within 24 hours of placing it.
- Refund for any damaged/wrong item will be processed within 7-10 business days of receiving the product (Note: This is contingent upon 7 days return policy: Please send us photo of damaged/wrong product within 7 days after delivery of your order)
- For any product which is out of stock, or unavailable, Bel-Patra will refund your payment in the original payment form within 7-10 business days
- If return is due to unsatisfactory reasons, please email us at support@belpatra.co.in or call us as +91-79-82902-917 and send the product back to us (delivery fees is paid by buyer) within 7-10 working days of delivery
- Request for cancellation of confirmed express order should be made within 12 hours of placing the Orders. All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them. In case some of the products ordered are not in stock, we make a full refund for those Products, and the same is credited to your account within 7-10 business Days.
- Orders delivered & accepted by the customer cannot be refunded. In case you feel the order is not as per specification, please contact our customer care team immediately in 24hrs.
